How to initiate a call from your ViiBE account

If you are already logged into your ViiBE account, then you are ready to start making calls! We’re here to show you how it’s done so you can get started providing immediate assistance to customers and technical support engineers. ViiBE is the web assistance technology for call centres. Our main goal is to connect two users in a quick and very simple manner.   What is the 'One to One' call? The ‘One to ...

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How to call an external collaborator as an expert

Is your ViiBE account set up, you've logged in, and now you’re ready to start making calls? Great! Let us show you the different ways to launch a ViiBE call, so you can get started providing immediate assistance for customers or technical support engineers. If you have an Administrator, Manager, or Operator ViiBE account, you can launch a call to a specific person in your company that has a ViiBE account. You ...

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How to call an internal collaborator as an expert

Is your ViiBE account set up, you've logged in, and now you’re ready to start making calls? Great! Let us show you the different ways to launch a ViiBE call, so you can get started providing immediate assistance for customers or technical support engineers. If you have an Administrator, Manager, or Operator ViiBE account, you can launch a call to a specific person in your company that has a ViiBE account, or ...

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Initiate a call

ViiBE is the web assistance technology for call centres. Our main goal is to connect two users in a quick and very simple manner. These articles will explain how you can launch a ViiBE call to different people so you can assist both customers and technical support engineers alike. Before you initiate a call How to call an external collaborator How to call an internal collaborator Contact form hbspt.forms.create({ portalId: "7251080", formId: "9ceb9684-b6df-44ef-8ed9-88c0cb210331" });

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