How to access the ViiBE dashboard statistics

Access to the ViiBE dashboard interface and dashboard statistics are reserved for Administrators and Managers. Once you are in the dashboard, you will see user statistics on the front page. To go to the dashboard, look at the upper right-hand corner of your homepage heading. Click on the icon with concentric rectangles to interact with the dashboard interface. The dashboard overview displays all of the statistics available for each expert in your call centre, ...

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How to access the ViiBE dashboard call tickets

Access to the ViiBE dashboard interface and call tickets is reserved for Administrators and Managers. Once you are in the dashboard, you can see the chronological chart of all calls made within your call centre. To go to the dashboard, look at the upper right-hand corner of your homepage heading. Click on the icon with concentric rectangles to interact with the dashboard interface. On the left side of the dashboard, click on the "tickets" ...

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How to access the ViiBE platform dashboard

When you’re not making calls to provide remote assistance, you may want to check out your ViiBE dashboard. The dashboard shows you your call session history, as well as the statistics of your calls. You can also access and modify the users and their expertise information from the dashboard. Access to the dashboard interface is exclusively reserved for Administrators and Managers. It is accessible from the ViiBE homepage. To go to the ...

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Dashboard Interface

On ViiBE dashboard interface, you can find administrative settings. Here you can also see statistics around how well your call history is performing against KPIs. These articles will explain how to access the dashboard interface as well as where to find important information on that interface. How to access the dashboard interface How to access your call history How to access dashboard statistics Contact form hbspt.forms.create({ portalId: "7251080", formId: "9ceb9684-b6df-44ef-8ed9-88c0cb210331" });

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